Terms
Last updated: January 2026
1. Introduction
These Terms of Use (“Terms”) govern your access to and use of the websites, applications, tools, dashboards, and services (collectively, the “Services”) operated by Eleven Int Service Private Limited (doing business as “PubNinja”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.
These Terms should be read alongside our Privacy Policy , which explains how we collect and process your information.
2. Eligibility
By using our Services, you confirm that:
You are at least 18 years old, or the age of majority in your jurisdiction
You have the legal capacity to enter into a binding agreement
You will comply with all applicable laws and regulations
If you are using the Services on behalf of a company or entity, you represent that you have the authority to bind that entity to these Terms.
3. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms.
You must not:
Use the Services for any illegal, fraudulent, or harmful activity
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the integrity or performance of the Services
Reverse engineer, decompile, or attempt to extract source code
Use automated systems (bots, scrapers) without permission
Upload or distribute malicious code (viruses, malware, etc.)
We reserve the right to suspend or terminate access if we detect misuse.
4. Accounts and User Responsibilities
If you create an account:
You are responsible for maintaining the confidentiality of your login credentials
You agree to provide accurate and complete information
You are responsible for all activity under your account
You must notify us immediately if you suspect unauthorized use of your account.
We are not liable for losses resulting from unauthorized access due to your failure to secure your credentials.
5. Intellectual Property
All content, features, and functionality on our Services - including but not limited to:
Text, graphics, logos, branding
Software, tools, dashboards
Layout, design, and structure
are owned by or licensed to Eleven Int Service Private Limited and are protected by intellectual property laws.
You may not:
Copy, reproduce, distribute, or modify our content without permission
Use our branding or trademarks without prior written consent
6. User Content
If you upload, submit, or share content through our Services:
You retain ownership of your content
You grant us a worldwide, non-exclusive, royalty-free license to use, host, process, and display such content for the purpose of operating and improving our Services
You represent that:
You own or have the necessary rights to the content
Your content does not violate any laws or third-party rights
We reserve the right to remove content that violates these Terms.
7. Payments and Billing (If Applicable)
If you use paid features or services:
You agree to provide accurate billing information
Payments must be made as per the agreed pricing and billing cycle
All fees are non-refundable unless explicitly stated
We may suspend or terminate access for non-payment.
Third-party payment processors may be used, and their terms will also apply.
8. Third-Party Services
Our Services may integrate or link to third-party platforms (e.g., payment processors, analytics tools, social media platforms).
We are not responsible for:
The content, policies, or practices of third-party services
Any loss or damage arising from your use of third-party services
Your use of such services is subject to their respective terms.
9. Disclaimer of Warranties
The Services are provided “as is” and “as available.”
We do not guarantee:
That the Services will be uninterrupted or error-free
That the Services will meet your specific requirements
The accuracy, reliability, or completeness of any content
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
10. Limitation of Liability
To the maximum extent permitted by law:
Eleven Internet Services LLP shall not be liable for:
Indirect, incidental, or consequential damages
Loss of data, revenue, profits, or business opportunities
Any damages arising from your use or inability to use the Services
Our total liability, if any, shall not exceed the amount paid by you (if applicable) in the preceding 12 months.
11. Indemnification
You agree to indemnify and hold harmless Eleven Int Service Private Limited, its affiliates, employees, and partners from any claims, damages, or liabilities arising from:
Your use of the Services
Your violation of these Terms
Your infringement of any third-party rights
12. Termination
We reserve the right to:
Suspend or terminate your access at any time, with or without notice
Remove any content or restrict usage
You may stop using the Services at any time.
Upon termination:
Your right to use the Services will cease immediately
Any outstanding obligations will remain enforceable
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Chhattisgarh, India.
14. Changes to These Terms
We may update these Terms from time to time.
If changes are material:
We will notify users via the website or email
Continued use of the Services after updates constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions about these Terms, please contact:
Email: contact@elevenispl.com
Mailing Address:
Eleven Int Service Private Limited
D-502, Wallfort Heights, Outer Ring Road, Bhatagaon, Raipur, Chhattisgarh 492001, India
